• Telehealth decreases exposure to infectious diseases which is a major concern in regard to the Covid-19 virus pandemic
• Telehealth decreases the anxiety of going out during a time when people may choose to self-isolate
• There is research supporting that therapy administered in the home can be beneficial to the participant’s recovery/growth
• Telehealth makes therapy more accessible:
  • Reduces/eliminates the need to travel
  • It provides continuity and stability when seeing the therapist face-to-face is not possible

• The participant will need the support of another person during sessions
• Telehealth can increase privacy and digital security risks (e.g. participants may require a carer to attend a session with them)
• You may be negatively impacted by technical problems and delays due to technology
• Telehealth options may not offer the same visual and sound quality preferred in face-to-face sessions
• There will be limitations to some activities and resources available to the participant

Telehealth is a health service provided via online or virtual means. This is sometimes referred to as teletherapy or telepractice. Essentially, instead of your therapist visiting you in home or at the clinic, they visit you via your electronic device such as an iPad, phone or computer.

Some health users are in remote or regional locations and require alternative means of communication or consultancy to bridge the gap. Telehealth can connect specialists to the people wanting to access services. Telehealth has been used successfully in other therapy contexts in the past with good success.

Telehealth is charged as the same hourly rate as your normal face-to-face music therapy sessions.

With your consultation, non-face-to-face time may be charged if necessary to allow the provider to create and supply resources required in Telehealth sessions that the participant may ordinarily have access to at the therapy clinic.

This will be at the discretion of the therapist and will be considered on a case-by-case basis. The therapist will certainly be lenient with initial teething issues. The cancellation policy may still apply.

Telehealth will not work for everyone and this will be assessed in consultation with individual participants based on their access to technology, their clinical goals and the person themselves.

Our colleagues at Halcyon Music Therapy have created a social story. Please consider the age of your child before using this with them. Many children are familiar with watching music videos or shows on YouTube and they may surprise you with their ability to engage with the therapist on screen.

Creative Therapy Adelaide uses an online Telehealth platform called Cliniko. All data is encrypted. You can view our privacy policy here.

Using social media provided video conferencing (such as FaceTime, Skype and Facebook Messenger) is not suitable due to privacy concerns and does not adhere to allied health ethical obligations.

Creative Therapy Adelaide will work collaboratively and creatively with you to engage your child. Your assistance will be required, similarly to the way we work in some face-to-face sessions. Telehealth sessions rely on the support provided by the parent or caregiver, who may need to engage more to assist the facilitation of the therapy.

No, not at all. This is a time to be innovative and creative and we can find many different ways to improvise.

Due to confidentiality and copyright laws clients are not permitted to record online therapy sessions unless negotiated with the provider.