Creative Therapy Adelaide

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  • 247 Henley Beach Rd, Torrensville SA 5031
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#FAQ

Frequently Asked Questions

What is Creative Therapy?

Creative Therapy is an approach to providing therapy to participants that utilises creative modalities such as music, movement, play or drama, writing and visual art, depending on the training and skills of the therapist and the needs of the participant.

Is Creative Therapy legit?

Creative Therapies such as the Dance Movement Therapy and Music Therapy we provide, sit under the umbrella of allied health. Allied health professions also include more popular modalities like Psychology, Occupational Therapy, Pharmacy, Dentistry or Audiology to mention a few.

Are you a registered NDIS provider?

Yes we are! Our NDIS registration ID is 4-IIAFTAJ and you can find some of our policies and procedures at the bottom of this page.

Are your therapists qualified?

Yes! All of our therapist hold university degrees in the field they specialise and are registered with the associated peak body industry association.

What training does your team have? How do I know I’m getting a highly trained therapist?

We are committed to maintaining the highest standards of care through ongoing professional development:

 

  • Internal and External Training: Our therapists undergo both internal and external training to stay up-to-date with the latest developments in their respective fields.

  • Meeting CPD Requirements: Continuing Professional Development (CPD) requirements specific to their disciplines are consistently met.

  • Participation in Conferences and Research: Our therapists actively participate in conferences and are encouraged to contribute by writing case studies and engaging in research.

  • Paid Training Days: We provide paid training days to support our team’s learning and development.

  • Peer Supervision: Our therapists engage in peer supervision, fostering knowledge sharing and collaboration.

  • Child Safety and First Aid Training: Our team receives regular training in child safety and first aid to ensure the safety and well-being of all participants.

  • Best Practice Training: Additional training, such as mental health first aid, is offered to maintain best practice standards.

Do I need any skills in music, art or other creative arts to participate in your therapies?

No music or dance experience is necessary to access music therapy or dance movement therapy. Your therapist is a highly trained professional in their area and will be able to tailor a session to suit your individual needs, preferences and current capabilities. They will guide you in the process of participating. All you need is a willingness to express yourself and explore your creativity.

Why do you charge for travel?

Although we try as much as we can to minimise travel costs for our participants, it isn’t sustainable for our business model to provide free travel. We charge for travel to help cover expenses such as fuel, therapist time, and vehicle maintenance, ensuring we can continue delivering our services effectively and conveniently to you.

What is your cancellation policy?

We require 24 hours notice for cancellations. Having more than 24 hours notice allows our therapists to stay productive and provide value to other participants. Please keep in mind that late cancellation fees are a last resort. Instead, we prefer to offer video sessions if you can’t make it to the clinic. We can alternatively use the time to work on progress reports, NDIA-required reports, create resources, or engage in activities that add value to the funding you might otherwise spend on a cancellation fee.

What do you base your fees on?

Our fees are based on the NDIS pricing arrangement and limits, ensuring a fair and consistent fee structure for all our participants, whether they are NDIS funded, privately funded or Medicare funded.

How long does it take before I can start?

The timeframe for getting started depends on your availability and preferences, but our goal is to provide timely and efficient access to the support you need.

How do I get started?

Our process is designed to be simple and efficient, ensuring you receive the care and support you need promptly.

  1. Complete Intake Form: Start by filling out our intake form to provide us with essential information.

  2. Interview with Our Service Coordinator and Developmental Educator: You’ll have phone interview with our service coordinator who is also a developmental educator to discuss your needs and preferences to ensure we match you with the right therapist.

  3. Review Our Service Agreement and Receive Participant Handbook: We’ll provide you with our service agreement and participant handbook. Please review and familiarise yourself with the terms and guidelines.

  4. Sign Service Agreement: Once you’re comfortable with our terms, sign the service agreement to say you agree and understand the service and costs.

  5. Confirm First Appointment and Meet Your Therapist: After signing the agreement, we’ll schedule your first appointment. During this meeting, you’ll meet your therapist and receive a welcome pack with important information.

#TEAM

We're here for you.

Our team are experts and passionate about creative approaches to therapy. We are committed to helping participants live their best life.

About us

Ready to get creative?

Intake Form